Posts Tagged ‘homepage’

What YOU want to know: New Homepages

09/29/2010

Throughout the month of September, we’ve had a record-breaking number of people using Billhighway, which also means a high volume of people contacting our client care call center. We’re starting a blog post series called “What YOU want to know” to highlight Billhighway features commonly asked about that you may not be aware of. They’re sure to make your life easier!

Our first post will focus on the new user homepages that were released back in August. We’ve had a tremendous response from users about how much they love the ease and convenience of the information provided. Here are a few highlights for officers to take advantage of:

Cash Account Balances- This first section offers a quick glance of how much money you have in your Billhighway accounts.

Recent Activity- Want to know where your money is going? Glance over at the recent activity. The pie graph makes it easy to break down how your money is being spent customizable by month and year.

Billing and Payment Summaries- Collection rates are important for officers and we knew the information needed to be easily accessible. This section of the homepage is an overview of who in your chapter has paid and allows you to break down member balances if needed.

Budget Summary- This bar graph allows you to quickly see how much money is coming in compared to how much money is going out within your budgeted amounts.

Billhighway News- Always be in the loop on new features and scheduled maintenance time by reading our posted notes.

Have questions? Leave them in the comments section. Or, as always, contact our client care support team.

Thank you again for the positive comments about our homepages’ new looks! If you have more topics you would like to see featured, don’t be afraid to let us know!

New Features: Released today!

09/02/2010

Just released this morning, there are several new features available to users to enhance your overall Billhighway experience:

Budget Variance Report

Your budget variance report will be accessed in 2 places, from your homepage and from the Reports tab.  The report will be displayed in a simple bar graph, which can be changed to a table format if preferred.  The report can be exported to Excel so that you can easily share it.  Click here for a video tutorial of the new budget variance report: Budget Variance Tutorial

Member Balance Report

The improved Member Balance report will replace the former Monthly Balances and Billing Period Balances reports. You’ll get to the Member Balance report from either the Billing and Payment section of your homepage or from the Reports tab.  Member balances will be sorted by Billing Type, and you can customize the report results to your preferences.  Click here for a video tutorial of the new Member Balance Report: Member Balance Tutorial

Account History

You will be able to get to the Account History report by clicking the View Details link, located under any of the cash accounts balances on your homepage. The report will display all cash activity in chronological order, and you can sort by specific transactions and date ranges.  Click here for a video tutorial of the new Account History report: Account History Tutorial

Change Username and/or Password

We’ve made it more convenient for members to update their username and password.  Starting September 2nd, members will be able to reset the username and/or password from the Related Links section.  Members must be logged in to Billhighway to access this feature.

Please leave your thoughts in the comments below. We would love to hear from you!

New features: Enhanced homepages for all users!

08/04/2010

Starting Thursday, August 5, all users who login to Billhighway will see an new homepage with exciting features to enhance their user experience. The new charts and graphs available allow you to:

  • see a snapshot of all the bills created & payments made when you first sign in
  • view recent activity to see a breakdown of last month’s transactions
  • ensure administrators always know where they are at by viewing a budget summary on the homepage

Welcome home to your new homepage!

Billhighway enhances homepage!

04/29/2010

To better suit our customers’ needs, we have redesigned our homepage for a fresher look and enhanced user experience. Starting April 29, Billhighway’s new storefront will go live! Don’t worry- all of your account settings and information will not be affected and your user name and password will remain the same. Here is a sneak peek of what the new homepage will look like:

If you have any questions or concerns, please feel free to contact us at support@billhighway.com.


Follow

Get every new post delivered to your Inbox.